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Leaving a legacy (and a tie) in Brooklyn

2493 TiesAn Enterprise branch takes employee promotions to new heights.

One of the highest honors in sports happens when an athlete’s jersey number is retired. Their legacy is firmly enshrined as a part of the organization’s history, and their presence is remembered by all those who look up to the rafters.

For Javier L., former Branch Manager of the New York group’s flagship branch in the heart of Brooklyn, New York, that familiar ceremony served as a source of inspiration to recognize employees.

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In their shoes

In their shoes.Colone.E628VD.2Many employees try to put themselves in a customer’s shoes in order to provide the best service possible.

Edwin C., a Management Trainee in New York – took this philosophy to a new level. In fact, the customer was so impressed that she wrote a letter of recognition commending Edwin’s superb service.

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Flight delays, frantic travelers and customer service

8.17.17.Blog Image.FBFlight delays aren’t uncommon and they can cause a lot of stress on travelers. Hakim G., a Senior Customer Assistance Representative at Rochester International Airport, has first-hand experience calming frantic travelers’ nerves.

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Five Questions: Vice President of Sales for North America Mike H.

Five Questions with Mike HIn this ongoing series of “Five Questions” blogs, we ask five questions of various members of the Enterprise leadership team to get their perspective on the business.  In this edition, we sat down with Mike H., Vice President of Sales in North America.

What excites you about your role and the different areas of the business you oversee?

The people and accounts I interact with continue to excite me every day.

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