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Meet Ms. Merry

Meet.Ms.Merry.Customer.Experience.imageWe love taking care of our customers, but sometimes our customers become regulars who take care of us too.

 

‘As I write this letter, I am crying tears of joy. I could not let the year end without telling you how wonderful your … staff is.’

It was those simple words in a letter of appreciation from longtime Enterprise customer Ms. Merry that unraveled a much deeper story of customer service and friendship.

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Career planning and development is key to success at Enterprise

Enterprise031When Erin G. joined the Enterprise Management Training Program in 2004 in Cleveland, she had no idea how far her career would take her. With a strong work ethic and eagerness to always take on more, she quickly excelled and made her way up the rental ranks at some of the largest neighborhood branches in the Cleveland area.

But Erin didn’t stop there. She set her sights on a new challenge – an airport branch.

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