Enterprise Truck Rental Account Specialist Chad W. knows that it’s the little things that can make someone’s day. Case in point, he recently went above and beyond for a customer who had lost a very special item, and the customer wrote a letter of thanks for his help. Read on to learn more about Chad’s story, and his advice for providing great customer service every day.
Q: How long have you worked for Enterprise?
A: All together, I’ve been with the company for three years. I spent a little more than two years working in Fleet Management before I joined Truck Rental in Pittsburgh, Pennsylvania almost a year ago.