In early April, Shea B. anxiously laced up a pair of shoes. But not the typical dress shoes you might expect from an Enterprise employee.
Rather, he laced up a his blue and silver bowling shoes and headed off to throw against the world’s best.
Sponsored by the U.S. Bowling Congress (USBC), the governing organization dedicated to ten-pin bowling, the sport’s premier event draws competitors from all 50 states and a dozen countries. That helped make the event, known as the Masters, a memorable experience for Shea, a Business Analysis Supervisor at the Contact Center in St. Louis.
Continue reading Bowled over: Contact Center employee rolls with the best
Anyone with kids can attest, traveling with little ones can be stressful.
Many parents have a plan of attack to wrestle their kids into car seats and make the ensuing drive a bit easier. There’s trusty Goldfish crackers, a lively Disney sing-along or a portable DVD player.
But what happens when your mom-mobile breaks down and ends up in the shop leaving you, and your five children, in the lobby of an Enterprise looking for a rental?
Leave it to Nick L., Branch Rental Manager in Tampa, to answer this question and calm a flustered parent while solving her transportation needs.
The customer thanked Nick by calling him her “guardian angel,” and she wrote a heartfelt letter of appreciation.
Continue reading Kids, cars and customer service
There’s something spectacular about the bond between a mother and her daughter.
These are the emotions Campus Manager Lynn M. evokes for her daughter, Molly S.
What makes their bond extra special? They share a second family together: Enterprise.
Continue reading Mother and daughter share Enterprise bond
In this interview series, we speak with employees who were nominated by their teams as having a strong entrepreneurial spirit. Entrepreneurship is a key indicator to success for employees starting their careers in the Enterprise Management Training (MT) Program.
Michael H. joined the MT program in August 2017. As a newly promoted Management Assistant, we asked him to share his perspective on competition and cooperation, the mentors who motivate him and how he’s already using his experience to help new employees.
Continue reading Entrepreneurs at Enterprise: Michael H.
Misplaced driving glasses.
Flat tire on the rental car.
Thousands of miles from home.
Imagine a scenario where you face all these obstacles. The panic and frustration could send even a well-seasoned traveler into a tailspin.
When a customer recently found himself in this exact situation, he turned to Southern California’s Administrative Representative Connie J. Connie’s diligent service put the customer at ease, solved his issues and earned his loyalty for life.
Continue reading A series of unfortunate events
Opportunity, mobility and Anna L. go well together.
Anna has parlayed her desire for success and willingness to relocate with a world of opportunities to build a successful career at Enterprise.
Today, she works in San Diego as Account Manager in Enterprise Fleet Management. It’s the latest stop in a journey that has carried her on an award-winning ride of domestic and international assignments, all in just eight years.
Continue reading Around the world with Enterprise
Kyle Z. recently attended a meeting that could make or break the possibility of a college football career — just not for him.
Kyle, an Area Manager with the Southwest Florida group, already had his heyday as a Division I college athlete. So what led him to attend a parent/teacher conference at Fort Myers High School? The opportunity to advocate for his Big Brothers Big Sisters (BBBS) little brother, Nate.
Continue reading A big brother’s influence
What a Southern California trainer has learned from teaching 100 new hire classes for Management Trainees
In Southern California, it goes without saying that if you cross paths with Sarah B., you are in for a treat. The Group Talent Development Manager is a self-proclaimed loud and smiley person who sings in the hallways and is so passionate about Enterprise she claims to bleed green. All blood tests aside, she shares her enthusiasm for the brand by serving as one of the group’s trainers and just celebrated teaching her 100th new hire class of management trainees (MTs).
Continue reading Training Green
These words describe women who have gone above and beyond in shaping organizations and making an impact on communities. On International Women’s Day, we’re celebrating them.
Continue reading International Women’s Day
One employee receives accolades for her customer service after record snowfall hits Atlanta.
1968 was a record-setting year in Atlanta. That year the city reported seven snow days.
Keep in mind, snow days are counted when there’s at least 0.1 inch of frozen precipitation. With an average annual snowfall only reaching 1.9 inches, it’s safe to say the city doesn’t frequently experience extreme winter weather.
But this past December was an exception to the rule as record snowfall hit the Atlanta area – where some saw more than six inches of snow.
Continue reading A Southern Snowpocalypse