Love and Lost Luggage

Alamo Proposal PicTravel can be stressful.

Lost luggage can send a person into panic-mode.

A pending marriage proposal can be downright unnerving.

Combine all three? That will get your heart pounding.

It’s a good thing the Alamo* team at Hartsfield–Jackson Atlanta International Airport knows how to handle stressful situations and stay calm, cool and collected while providing great customer service. And thanks to them, this story has a happy ending.

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Bringing Enterprise home to Vietnam

Bringing Enterprise home to Vietnam.E710M2.E04903It all started with a simple question.

“Why isn’t Enterprise in Vietnam?”

Ha N., a License Title Clerk with the Business Remarketing team in Cincinnati, Ohio, asked this of Vice President of Business Management Dan W. last June during a visit he made.

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Alamo Greeter Celebrates 88th Birthday

Alamo.Greeter.Birthday.Jeann.Christian.E200HM.hi-res.edit.2Jeann C. has been a part of the both the Alamo and National teams at the Las Vegas Airport for 23 years.

“I started as a temporary employee, passing out magazines on Bell Road for Alamo,” said Jeann. “I enjoyed it so much that when I was offered a full time position, I decided to stay.”

Not long after, Jeann was a permanent fixture in the busy Alamo lobby.  She was the go-to for directions and kept customers happy by passing out popcorn and water. Today, as a greeter, she helps make sure that lines keep moving and she also assists with a few transactions.

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Spotlight on Service: Enterprise Branch Manager Cecilia C.

ceceliaA customer wrote an email to Enterprise to express his appreciation for our Huntsville, Alabama airport Branch Manager Cecilia C.’s efforts, who went above and beyond the call of duty during his recent visit to the branch. Learn more in our Q&A with Cecilia:

Q: How long have you worked for Enterprise?

A: I joined the Enterprise team in 2007 through Enterprise Holdings’ acquisition of National and Alamo. Altogether, I have worked for Enterprise and Alamo for the past 22 years.

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