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Spotlight on Service: Account Specialist Chad W.

spotlightEnterprise Truck Rental Account Specialist Chad W. knows that it’s the little things that can make someone’s day. Case in point, he recently went above and beyond for a customer who had lost a very special item, and the customer wrote a letter of thanks for his help. Read on to learn more about Chad’s story, and his advice for providing great customer service every day.

Q: How long have you worked for Enterprise?

A: All together, I’ve been with the company for three years. I spent a little more than two years working in Fleet Management before I joined Truck Rental in Pittsburgh, Pennsylvania almost a year ago.

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For the love of the game

loveofgameWhile many children grow up playing sports in school or with community teams, not many go on to play competitive sports as adults.

Enterprise Management Trainee Olivia D. is an exception.

The New Brunswick, Canada MT was selected to represent Team Canada this summer at the 2015 International Women’s Rugby Super Series, where they took on New Zealand, the United States and England. Team Canada put up a good fight, but New Zealand ultimately took home the world championship trophy.

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Spotlight on Service: Enterprise Branch Manager Cecilia C.

ceceliaA customer wrote an email to Enterprise to express his appreciation for our Huntsville, Alabama airport Branch Manager Cecilia C.’s efforts, who went above and beyond the call of duty during his recent visit to the branch. Learn more in our Q&A with Cecilia:

Q: How long have you worked for Enterprise?

A: I joined the Enterprise team in 2007 through Enterprise Holdings’ acquisition of National and Alamo. Altogether, I have worked for Enterprise and Alamo for the past 22 years.

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Launch of MT program paves the way for growth, career success in France

franceSimply mention the Management Training program to Céline R., and she has trouble containing her enthusiasm. “Oh my gosh, it changed my life,” she says.

It’s not really an exaggeration, notes the Assistant Manager of the Enterprise Rent-A-Car branch at Gare de Lyon in Paris, France. When Céline first learned about the MT program at a college job fair a couple of years ago, she’d never even heard of Enterprise before.

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