We recently caught up with Branch Manager Andrew K. to learn more about his customer service philosophy and how his team creates positive customer interactions. Andrew’s team in Littleton, CO recently offered a compassionate gesture to a customer that made a big impact.
When a customer’s son was admitted to the hospital, she needed a car fast. After learning about the situation and what the mother was going through, the team helped make her day a little bit better by having “Get Well Soon” balloons and a card waiting for her and her son when she arrived at the branch.
Continue reading Spotlight on Service: Littleton, Colorado
School: Stony Brook University
Athletic Awards/Recognition: 2x All-America East Selection, Johnny Bench Award Watch List for top Catcher in Nation, 2010 MLB Draft Pick by San Diego Padres
On the GO with Enterprise since 2015
Continue reading Enterprising Athletes on the GO: Management Trainee Justin E.
A fitness guru, a high school teacher and a banker all walk into an Enterprise branch in Spain. Why? Because they all want a new challenge — and that’s exactly what they’re getting.
Two are helping implement the inaugural Management Training (MT) program in Spain, while one just became a part of it.
The most tenured of the trio is the fitness guru — Gerardo J., Branch Manager of the Chamartín train station in Madrid, Spain. He joined Enterprise’s International MT Program in 2013 and learned the ropes of the business in London knowing that he would return to Spain. Gerardo excelled and now is the first Branch Manager in the country who began his training outside of Spain.
Continue reading Spain rolls out Management Training Program
When Erin G. joined the Enterprise Management Training Program in 2004 in Cleveland, she had no idea how far her career would take her. With a strong work ethic and eagerness to always take on more, she quickly excelled and made her way up the rental ranks at some of the largest neighborhood branches in the Cleveland area.
But Erin didn’t stop there. She set her sights on a new challenge – an airport branch.
Continue reading Career planning and development is key to success at Enterprise
In our ongoing series of “Five Question” blogs, we recently sat down with Pete D., Corporate Vice President of European Business Development, to chat about his career journey at Enterprise, discuss his new role and gather his general thoughts about leadership.
1. Tell us about your career journey at Enterprise:
For me, it all started in January 1996. I began my career with Enterprise as a Management Trainee right out of college in Newtown, Massachusetts, and it’s been an exciting ride ever since. I became Branch Manager within my first year and continued to take on expanding roles including Area Manager, Group Marketing Manager in Car Sales and Director of Business Rental – all in an effort to grow and develop as a leader. I left my hometown in Boston and moved to Arizona as Group Vice President in 2010. From there, I ventured overseas to Germany as Corporate Vice President to develop a strategy for growth to support both international and domestic rental demands.
Continue reading Five Questions: Corporate Vice President Pete D.
We recently caught up with Enterprise Management Trainee Lauri M. to learn more about her customer service philosophy and how she creates positive customer interactions. Lauri works at a neighborhood branch in Reading, Pennsylvania and assisted a customer who had been in a harrowing multi-vehicle accident and had to rent a car from Enterprise. The customer was so impressed with Lauri’s customer service, he wrote a letter to Enterprise Holdings CEO and President Pam Nicholson.
Continue reading Spotlight on Service: Enterprise Management Trainee Lauri M.
Each year, more than 1,500 college students suit up for the Management Training Internship program at Enterprise. Whether they’re fulfilling a prerequisite or pursuing entrepreneurial dreams, interns gain real-life experience, which paves the way for plentiful opportunities.
Seeing the potential
It wasn’t all that long ago that Tara K. — now Assistant Vice President of Manufacturer and Dealership Business Development — found herself looking for hands-on training. As a senior at New York’s Siena College, Tara had been searching for an internship for a marketing class. Had it not been for the Talent Acquisition Specialists visiting on the first day of classes to help with mock interviews, Tara’s career path might have taken a different course.
“The Enterprise employee I spoke with during that first day of marketing class said she had two intern positions open if I wanted to apply,” Tara recalls. “Initially, I wasn’t sure where an internship with a rental car company would take me, but the more I learned, the more excited I became about the possibilities.”
Continue reading Spotlight on Internships: Taking the wheel and driving career results
Q: Hi Bridget! How did you learn about a career with Enterprise?
A: I was an employee referral. I had just returned home after spending a year teaching in Belize when my brother-in-law said I should apply for the Management Training (MT) program. I had planned to go to law school but ultimately decided managing my own career felt like a better fit.
Continue reading Enterprise Career Path: General Manager Bridget L.
Derrick M. was a bright young accounting professional looking to start his career with a successful company that offered opportunities for career growth. He had just graduated from the University of Tennessee when he decided to join Enterprise’s East Tennessee Region office in Knoxville in 2012. A year later, his promising career hit a bump in the road.
“I found out that the path to success isn’t always easy, especially early in your career as you learn a new business and adapt to the culture of the company,” Derrick says. “I was struggling with what my next steps would be at Enterprise.”
Continue reading Mentoring program builds future leaders
While many children grow up playing sports in school or with community teams, not many go on to play competitive sports as adults.
Enterprise Management Trainee Olivia D. is an exception.
The New Brunswick, Canada MT was selected to represent Team Canada this summer at the 2015 International Women’s Rugby Super Series, where they took on New Zealand, the United States and England. Team Canada put up a good fight, but New Zealand ultimately took home the world championship trophy.
Continue reading For the love of the game