My name is Arielle E. from Milwaukee, WI and my one word to describe Enterprise is Leadership. I’ve been developed in to a leader since I started in October 2014. Today, I lead my team in sales. I lead my team in urgency with customer service. I lead by example, one customer at a time by never wavering from our service standards. I lead because my company gives me the opportunity to be a leader. Through support from my team leaders, I’m well on my way to leading the next generation of #ERACers. At Enterprise, leading is just what we do.
When Group Relations Manager Fred A. got a call from the Los Angeles mayor eight years ago, he had no idea the group he would convene would later serve as the foundation for a significant leadership group — let alone one he would help create.
“The mayor was working on a local initiative and asked if I could gather a group of folks together who might be interested in funding it,” says Fred, who has managed community relations, government relations and supplier diversity in Southern California for more than a decade.
The answer is hard work.
Group Truck Rental Manager Azim H. began working for Enterprise as a Management Trainee in Atlanta after graduating from Indiana University of Pennsylvania. He chose Enterprise because of the culture of customer service and the many career paths offered to those in the Management Training Program.
The attentiveness Branch Manager Alyssa S. showed to a customer on a snowy Sunday afternoon made a big impression.
The customer — a director at Procter & Gamble — wrote an email to express his appreciation for Alyssa’s service and professionalism. In his email he wrote, “…you have a young lady … who absolutely amazed me on so many levels … If I could, I would look to steal her from you.”
Enterprise Holdings has a rich and distinctive connection to the military through its founder, Jack Taylor, who served as a decorated Hellcat pilot during World War II. Enterprise continues to support service members and their families in a variety of ways.
One of those ways is by accommodating the schedules of reservists like Reservation Sales Representative Rahsaan W., an E5 – Petty Officer – 2nd Class in the Navy Reserve who was on active duty for four years prior to joining the reserve.
Kyle E. is the go-to branch manager in northern Nevada.
Exceeding expectations of customers and employees, and capitalizing on an opportunity to relocate, best describe Kyle’s paths to success at Enterprise.
When other branches need cars, a pick-up of a stranded customer, or just about any other assistance, the call goes to Kyle, the top branch manager in his region during the past fiscal year.
“He’s the leader everyone in the area goes to when it comes to customer service,” says Area Rental Manager Jennifer L.“Kyle has been known to save the day more than once.”
Many people have their list of can’t-miss television shows, but have you ever considered starring in one of your favorite shows? Director of Business Rental Development Rasheen H. recently discovered what it was like to be cast on one of his wife Erinn’s favorite television shows — House Hunters on HGTV. The U.S. show follows people in search of a new home with the assistance of a realtor. Each broadcast features three properties, one of which is selected by the buyer.
Because of a promotion, Rasheen and his family were moving fromTexas to Iowa, and his wife knew someone who knew someone connected to the show. After submitting a five-minute cell phone video audition and speaking with producers, the Hartwell family was cast on the show and filmed their episode. The producers were intrigued by shooting an episode in Iowa, a location that had not previously been featured.
My name is Erin M. (pictured right with mentor) and I am a Human Resources Coordinator for the Middle Tennessee Region. My one word to describe Enterprise is Mentoring! I am approaching my four-year anniversary and I am still excited to be a part of Enterprise’s unique company culture. Most recently, I took part in our Formal Mentoring Program. Mentoring at Enterprise not only means having the support of a successful leader within the company, but it also gives me comfort knowing that my Mentor has walked in my shoes.
The second time’s a charm, as the saying goes. Carlos F. was optimistic during his final round hiring interview with Enterprise in 2008, even though he’d been through a similar experience with Enterprise almost a decade earlier as a fresh college graduate.
“I knew about Enterprise from the case studies covering the big St. Louis companies,” Carlos recalls of his undergraduate experience as a foreign exchange student at Saint Louis University. “And I love cars, so I thought Enterprise would be a great fit.”
Warm sun shines on your face. You turn to see a giraffe munching on the leaves of a nearby tree. Zebras graze in the distance. It might be any summer day at your local zoo, but it’s not. It’s January, and you are in Africa to climb a mountain.
“I had been hiking locally for a couple of years when a friend of mine suggested that we climb Mount Kilimanjaro,” says Regional Rental Manager Mark B. “We took a year to plan and prepare.”