We recently caught up with Corinne P. to learn more about her customer service philosophy and how she creates positive customer interactions. Corinne is a Rental Agent at Moncton International Airport in New Brunswick, Canada.
A customer wrote an email to National to express his appreciation for Corinne, who went above and beyond the call of duty during a recent rental experience.
Continue reading Spotlight on Service: Rental Agent Corinne P.
Ever wondered what the Enterprise Management Training program looks like from the inside? Astrid P. from South Florida documented the first five months of her career as a Management Trainee to share her experiences with friends, family and co-workers. Astrid’s collection of images document typical day-in-the-life experiences of an MT, such as: training sessions, working at the airport and fun team-building events. Astrid even celebrated a birthday with her Enterprise family! Browse the photo gallery below to see what it’s really like to be an Enterprise Management Trainee:
The bright blue skies overhead gave no hint of the devastation that was about to descend on Fort McMurray, Alberta, on the first Tuesday in May.
Locals knew about wildfires burning in the vicinity, but “there was no smoke in the air that morning,” says Will S., Area Manager. After lunch he stopped by the local Enterprise truck branch which sits up a bit from street level—and when he glanced out the window, Will noticed something ominous: billowing smoke, bearing down on the city.
Continue reading Back from the brink: Enterprise support helps Albertans recover from wildfires