Hindsight is 20/20. But one of the benefits of Enterprise’s promote-from-within culture is knowing company leaders all started from the same place as branch employees just beginning their careers. They’ve seen the same things, dealt with the same issues and faced the same fears.
Many employees try to put themselves in a customer’s shoes in order to provide the best service possible.
From the very beginning, Enterprise Holdings has been a family. Founded by Jack Taylor in 1957, with just three employees, we’ve always operated under a simple philosophy – “Take care of your customers and your employees first, and growth and profits will follow.” 60 years later, we continue to do things Jack’s way. And like most families, we’ve gone through some changes. We’ve added to our portfolio of brands. We’re more deeply rooted in our communities. We’ve expanded to a global stage. And now we’re proud to announce we’ve reached 100,000 employees worldwide. Continue reading 100,000 Employees Milestone [Infographic]
Identical twin brothers Ethan and Ryan M. are Branch Managers at locations just 15 miles apart. While they both sport a similar friendly face behind the counter, they’re on two distinct career paths.
Charlie, Branch Rental Manager in Orange Park, Florida, recently completed his third Boston Marathon and fifth overall. Most of his marathon appearances helped raise money to fight deadly diseases. All of them were motivated by his mother.
Spotlight on Service is a recurring feature in which employees share how they create positive customer interactions. In this segment, we spoke to Management Assistant Daniel G. who manages an Enterprise branch in Santiago de Compostela, Spain.