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Fatherhood, fun and family business

6.17.18.FathersDay.InstaAndy Taylor enjoys cooking for his family on the weekends.

Barbecuing is his specialty. And when it comes to ribs, he doesn’t skimp on the sauce.

While he says the benefits of barbecue are sometimes healthy meals and fewer dishes to clean, the result of a home-cooked meal has a far greater impact: more time spent with his family.

For the Taylors, family is the foundation for success, along with having fun.

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Entrepreneurs at Enterprise: Natalie M.

NatalieM_BranchIn this interview series, we speak with employees who were nominated by their teams as having a strong entrepreneurial spirit. Entrepreneurship is a key indicator to success for employees starting their careers in the Enterprise Management Training (MT) Program.

Natalie M. started at Enterprise as an intern in 2017, then joined the Management Trainee Program. We asked Natalie to share her goals for the future and how she makes the most of every day on the job.

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France, football and forging a new career path

Neil HaferEven though Neil H. is 26 years into his Enterprise career, one thing reigned loud and true since the day he started – an enduring interest to move abroad and take on new roles no matter the country, city or Operating Group.

Recently promoted to Vice President and General Manager of France, Neil has established himself as a proven leader with a keen ability to work across cultures with unwavering commitment to customer service and operational excellence.

We asked Neil to share his thoughts on the new role and his interesting career path.

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Bowled over: Contact Center employee rolls with the best

Shea BittenbenderIn early April, Shea B. anxiously laced up a pair of shoes. But not the typical dress shoes you might expect from an Enterprise employee.

Rather, he laced up a his blue and silver bowling shoes and headed off to throw against the world’s best.

Sponsored by the U.S. Bowling Congress (USBC), the governing organization dedicated to ten-pin bowling, the sport’s premier event draws competitors from all 50 states and a dozen countries. That helped make the event, known as the Masters, a memorable experience for Shea, a Business Analysis Supervisor at the Contact Center in St. Louis.

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Supporting heroes one shoebox at a time

Operation ShoeboxGrowing up with a mother who served in the Army, Karen M. learned at an early age how important it is to support the troops fighting for freedom.

When Karen took on the role of HR Manager at Hartsfield Jackson International Airport in the Atlanta Operating Group two years ago, she knew the partnership her predecessor established with Operation Shoebox was one initiative she had to continue.

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Kids, cars and customer service

Nick Luccia_PhotoAnyone with kids can attest, traveling with little ones can be stressful.

Many parents have a plan of attack to wrestle their kids into car seats and make the ensuing drive a bit easier. There’s trusty Goldfish crackers, a lively Disney sing-along or a portable DVD player.

But what happens when your mom-mobile breaks down and ends up in the shop leaving you, and your five children, in the lobby of an Enterprise looking for a rental?

Leave it to Nick L., Branch Rental Manager in Tampa, to answer this question and calm a flustered parent while solving her transportation needs.

The customer thanked Nick by calling him her “guardian angel,” and she wrote a heartfelt letter of appreciation.

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Mother and daughter share Enterprise bond

Alex Kendall, St. Louis, Enterprise, Mothers Day

There’s something spectacular about the bond between a mother and her daughter.

Unabashed love.

Immense pride.

Sheer joy.

These are the emotions Campus Manager Lynn M. evokes for her daughter, Molly S.

What makes their bond extra special? They share a second family together: Enterprise.

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An endurance test to celebrate an enduring legacy

Ireland TriathlonEnterprise founder Jack Taylor believed in having fun and giving back to the local communities where employees live and work.

After Jack passed away in 2016, the Ireland Operating Group looked to pay homage to his philosophy. At the top of their list: an annual run, bike and swim – all to benefit a local non-profit.

And with that, the annual Jack Taylor Memorial Triathlon headed to the start line.

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Entrepreneurs at Enterprise: Michael H.

MikeH2-editedIn this interview series, we speak with employees who were nominated by their teams as having a strong entrepreneurial spirit. Entrepreneurship is a key indicator to success for employees starting their careers in the Enterprise Management Training (MT) Program.

Michael H. joined the MT program in August 2017. As a newly promoted Management Assistant, we asked him to share his perspective on competition and cooperation, the mentors who motivate him and how he’s already using his experience to help new employees.

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A series of unfortunate events

ehiSD-40Lost keys.

Misplaced driving glasses.

Flat tire on the rental car.

Thousands of miles from home.

Imagine a scenario where you face all these obstacles. The panic and frustration could send even a well-seasoned traveler into a tailspin.

When a customer recently found himself in this exact situation, he turned to Southern California’s Administrative Representative Connie J. Connie’s diligent service put the customer at ease, solved his issues and earned his loyalty for life.

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