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Entrepreneurs at Enterprise: Natalie M.

NatalieM_BranchIn this interview series, we speak with employees who were nominated by their teams as having a strong entrepreneurial spirit. Entrepreneurship is a key indicator to success for employees starting their careers in the Enterprise Management Training (MT) Program.

Natalie M. started at Enterprise as an intern in 2017, then joined the Management Trainee Program. We asked Natalie to share her goals for the future and how she makes the most of every day on the job.

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Kids, cars and customer service

Nick Luccia_PhotoAnyone with kids can attest, traveling with little ones can be stressful.

Many parents have a plan of attack to wrestle their kids into car seats and make the ensuing drive a bit easier. There’s trusty Goldfish crackers, a lively Disney sing-along or a portable DVD player.

But what happens when your mom-mobile breaks down and ends up in the shop leaving you, and your five children, in the lobby of an Enterprise looking for a rental?

Leave it to Nick L., Branch Rental Manager in Tampa, to answer this question and calm a flustered parent while solving her transportation needs.

The customer thanked Nick by calling him her “guardian angel,” and she wrote a heartfelt letter of appreciation.

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Entrepreneurs at Enterprise: Michael H.

MikeH2-editedIn this interview series, we speak with employees who were nominated by their teams as having a strong entrepreneurial spirit. Entrepreneurship is a key indicator to success for employees starting their careers in the Enterprise Management Training (MT) Program.

Michael H. joined the MT program in August 2017. As a newly promoted Management Assistant, we asked him to share his perspective on competition and cooperation, the mentors who motivate him and how he’s already using his experience to help new employees.

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Leaving a legacy (and a tie) in Brooklyn

2493 TiesAn Enterprise branch takes employee promotions to new heights.

One of the highest honors in sports happens when an athlete’s jersey number is retired. Their legacy is firmly enshrined as a part of the organization’s history, and their presence is remembered by all those who look up to the rafters.

For Javier L., former Branch Manager of the New York group’s flagship branch in the heart of Brooklyn, New York, that familiar ceremony served as a source of inspiration to recognize employees.

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Contagious Energy: MT Program Launches in Spain

Laura Truchado PicPleasant surprises. Exceptional training and support. Laura T.  has come to appreciate both these aspects of her everyday work environment as an Assistant Manager at the Enterprise home city branch in Móstoles, Spain.

Perhaps most surprising is the fact that she’s embraced a career in the car rental industry, after completing a degree in occupational therapy at Universidad Rey Juan Carlos in Madrid. During her undergrad days, Laura worked part time for Enterprise at the airport. And somewhere along the way, she says, “Enterprise’s energy caught me!”

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Getting Out of Your Comfort Zone

Rob+WRob W. is 28 years into his Enterprise career, yet every day he comes to work excited about the challenges and opportunities ahead.

Rob has good reason to be excited – he recently made the move from Southwest Florida, where he was General Manager, to Enterprise Corporate Headquarters in St. Louis, where he now serves as Corporate Vice President of Northeast Operations.

If there’s one thing Rob has learned over the course of his robust career, it’s that in order to grow, you need to get out of your comfort zone. We recently sat down with Rob to learn how he tackles new challenges and get his perspective on the business.
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Training Green

What a Southern California trainer has learned from teaching 100 new hire classes for Management Trainees

Sarah Buford_In ClassIn Southern California, it goes without saying that if you cross paths with Sarah B., you are in for a treat. The Group Talent Development Manager is a self-proclaimed loud and smiley person who sings in the hallways and is so passionate about Enterprise she claims to bleed green. All blood tests aside, she shares her enthusiasm for the brand by serving as one of the group’s trainers and just celebrated teaching her 100th new hire class of management trainees (MTs).

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Things I Wish I Knew: Susie and Paul, General Managers

GMsWishIKnewHindsight is 20/20. But one of the benefits of Enterprise’s promote-from-within culture is knowing company leaders all started from the same place as branch employees early in their careers. They’ve seen the same things, dealt with the same issues and faced the same fears.

So who better to impart some words of wisdom than people who have been in those shoes?

We asked two General Managers with more than 60 years of combined experience to share advice they wish they could tell themselves earlier in their careers.

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Things I wish I knew: Art Turner, GM/VP

Art Turner GM VP 2017.2“If only I knew then what I know now…”

Hindsight is 20/20. But one of the benefits of Enterprise’s promote-from-within culture is knowing company leaders all started from the same place as branch employees just beginning their careers. They’ve seen the same things, dealt with the same issues and faced the same fears.

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In their shoes

In their shoes.Colone.E628VD.2Many employees try to put themselves in a customer’s shoes in order to provide the best service possible.

Edwin C., a Management Trainee in New York – took this philosophy to a new level. In fact, the customer was so impressed that she wrote a letter of recognition commending Edwin’s superb service.

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