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Spotlight on Service: Senior Customer Assistance Representative Mary C.

Spotlight.on.service.Mary.Chapai.E674K0Spotlight on Service is a recurring feature in which employees share how they create positive customer interactions. In this segment, we spoke to Senior Customer Assistance Representative Mary C. who works at the Enterprise customer service desk at Peoria International Airport.

Mary’s customer service expertise resulted in a glowing customer letter to Chief Executive Officer Pam Nicholson.

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Five Questions: Vice President of Sales for North America Mike H.

Five Questions with Mike HIn this ongoing series of “Five Questions” blogs, we ask five questions of various members of the Enterprise leadership team to get their perspective on the business.  In this edition, we sat down with Mike H., Vice President of Sales in North America.

What excites you about your role and the different areas of the business you oversee?

The people and accounts I interact with continue to excite me every day.

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What makes a great entrepreneur?

andy-taylorIn a recent USA Today article, columnist Steve Strauss asked the question, What makes someone a great entrepreneur? Among the many successful business leaders he spoke with at the EY Strategic Growth Forum / Entrepreneur of the Year Awards was Andy Taylor, Executive Chairman of Enterprise Holdings. Here is how the writer describes their discussion:

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Spotlight on Service: Branch Manager Peter W.

spotlight-on-service-peter-wolfeSpotlight on Service is a recurring feature in which employees share how they create positive customer interactions. In this segment, we spoke to Branch Manager Peter W. who manages an Enterprise branch in Boise, Idaho.

A customer wrote an email to Enterprise to express her appreciation for Peter, who went above and beyond the call of duty during a recent rental experience.

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Ugly Christmas Sweater/Holiday Jumper Day

On Tacky!
On Ruffled!
On Loud and Gaudy!
Come Sequined!
Come Glittered!
Come Fringed and Shoddy!

Wear it proudly – without shame or fear,
The festive tradition takes place Dec. 16 this year.
So no matter your Enterprise Holdings brand or business line,
Don your ugliest holiday sweater or jumper – it’s sure to be divine.

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Management Training Program: Enterprise through the eyes of Astrid P.

Ever wondered what the Enterprise Management Training program looks like from the inside? Astrid P. from South Florida documented the first five months of her career as a Management Trainee to share her experiences with friends, family and co-workers. Astrid’s collection of images document typical day-in-the-life experiences of an MT, such as: training sessions, working at the airport and fun team-building events. Astrid even celebrated a birthday with her Enterprise family! Browse the photo gallery below to see what it’s really like to be an Enterprise Management Trainee:

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Spotlight on Service: Branch Manager Eric C.

Enterprise employee Eric Cagle at the Canoga Park, California branch November 1, 2016.We recently spoke to Branch Manager Eric C. who manages an Enterprise branch in Canoga Park, California. One of Eric’s customers wrote to Enterprise to express her appreciation for Eric, who went above and beyond the call of duty during her recent rental.

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Four Questions: SVP of Fleet Management Brice A.

five-questions-with-brice-adamson-e32842We recently sat down with Brice A., SVP of Fleet Management to get his perspective on business, leadership and his career so far.

You became Senior Vice President of Fleet Management earlier this year. What are your biggest opportunities?

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