From the very beginning, Enterprise Holdings has been a family. Founded by Jack Taylor in 1957, with just three employees, we’ve always operated under a simple philosophy – “Take care of your customers and your employees first, and growth and profits will follow.” 60 years later, we continue to do things Jack’s way. And like most families, we’ve gone through some changes. We’ve added to our portfolio of brands. We’re more deeply rooted in our communities. We’ve expanded to a global stage. And now we’re proud to announce we’ve reached 100,000 employees worldwide. Continue reading 100,000 Employees Milestone [Infographic]
“Why isn’t Enterprise in Vietnam?”
Ha N., a License Title Clerk with the Business Remarketing team in Cincinnati, Ohio, asked this of Vice President of Business Management Dan W. last June during a visit he made.
Spotlight on Service is a recurring feature in which employees share how they create positive customer interactions. In this segment, we spoke to Management Assistant Daniel G. who manages an Enterprise branch in Santiago de Compostela, Spain.
To celebrate Enterprise Holdings’ 60th anniversary, we’re taking a look back at some of the company’s key milestones over the last six decades.
During its sixth decade and following the acquisition of the National and Alamo brands, Enterprise Holdings forms the most comprehensive service provider in the rental car industry. Listening to its customers, the company begins rapid global expansion to better meet the needs of its corporate accounts.
During its fifth decade, Enterprise Rent-A-Car left the old century behind and entered a new millennium … and celebrated 50 years in business. Along the way, the company surpassed milestone after milestone and set one new record after another – compiling a success story so compelling that it is being taught at dozens of universities.
With a newly adopted name that clearly reflected the predominant role of the neighborhood rental business, Enterprise Rent-A-Car launched an unprecedented era of expansion during its fourth decade. The company successfully applied and adapted its proven business model in new markets like Hawaii, Canada and Great Britain.
During its second decade, Enterprise continued to grow, expanding beyond its hometown St. Louis roots and beyond its core car rental and leasing business. Focusing on neighborhood locations and the needs of local renters, the company opened offices in Kansas City, Atlanta, Houston and key markets in Florida – in fact, it was in Orlando that an entrepreneurial manager pioneered our trademark “We’ll pick you up” service which was quickly adopted throughout our operations.
In early 1957, Jack Taylor was 35 years old and the sales manager for a suburban St. Louis Cadillac distributorship. He became increasingly intrigued by the relatively unheard of practice of leasing cars as an easy, convenient alternative to buying and owning a vehicle. Taking a gamble and a 50 percent cut in pay, the entrepreneur convinced his boss to let him establish an auto leasing business.
A fluent speaker of five languages, Stefanie resided in six different countries by the time she was 18. So it may have taken her a little by surprise when a couple of years ago—after finishing a master’s degree in Switzerland—she discovered a career “home” at Enterprise.
Two are helping implement the inaugural Management Training (MT) program in Spain, while one just became a part of it.
The most tenured of the trio is the fitness guru — Gerardo J., Branch Manager of the Chamartín train station in Madrid, Spain. He joined Enterprise’s International MT Program in 2013 and learned the ropes of the business in London knowing that he would return to Spain. Gerardo excelled and now is the first Branch Manager in the country who began his training outside of Spain.